End-to-end service coordination
Our enhanced VIP packages are built around proactive coordination, personal service and executive-level attention. Support is delivered by highly experienced Relocation Consultants and overseen by your dedicated Account Manager.
Key features include:
- Dedicated Relocation Consultants in both home and host locations for full service continuity
- Account Manager oversight, including direct monitoring and weekly progress updates
- Senior Relocation Consultant assigned to manage every detail with professionalism and discretion
- Comprehensive needs assessment conducted with your Account Manager before engaging the assignee
- Executive Assistant coordination, allowing us to manage scheduling and logistics promptly while keeping the assignee informed at important stages
Tailored to your policy
We understand that every organisation has different mobility priorities and budget structures. That's why our VIP service levels are fully flexible and designed to align with your internal relocation policies.
Whether your criteria are based on job grade, seniority, project type or specific business need, our team works closely with you to configure the right level of support for each VIP move. From enhanced benefits to selective upgrades, every element of the experience can be customised to ensure cost efficiency without compromising on quality and care.
Service benefits for VIP moves
Our global VIP relocation packages typically include the following premium offerings, which can be customised according to policy and assignee needs:
- White glove shipping service -Premium household goods handling with no exclusions on insurance values or volume, including antiques and artwork.
- Enhanced destination services - 5 day settling in package with no limitations for the assignee and their family
- Specialised school search - Premium school placement support with full mock interviews
- Premium temporary accommodation - Higher nightly allowances and longer stays to support a smooth housing transition
- Business class travel - Upgraded flights aligned to executive expectations
- Comprehensive tax support - Covering both home and host country requirements
- Expanded expense reimbursements - Inclusive of incidental costs, airport transfers and relocation-related expenses