Develop your career at Pickfords as a Team Leader LGV
Job Title: Team Leader LGV
Location: Nationwide
Pickfords is looking for a self-motivated and highly skilled Team Leader LGV to oversee operations, manage teams, and ensure high standards of service. This role requires leadership, flexibility, and a strong commitment to safety and efficiency. The successful candidate will also step in to manage a regional branch in the manager's absence.
Your responsibilities
- Team supervision: Lead and support LGV drivers and move teams, ensuring high levels of performance and discipline.
- Customer service: Deliver exceptional service, liaising with customers and handling inquiries professionally.
- Operational efficiency: Ensure smooth transport logistics, including planning, routing, and compliance with legal tachograph procedures.
- Health & safety: Maintain strict adherence to company procedures, accident reporting, and risk assessment regulations.
- Branch support: Step in to manage a regional branch as required, ensuring continued operational success.
- Performance monitoring: Conduct team briefings, debriefings, and oversee staff development.
Education and training
- Literate and numerate (GCSE Mathematics and English or equivalent desirable).
- Valid LGV (Category C or C+E) licence and Driver CPC Certificate (or willingness to obtain).
- Training in Basic Practical Skills, Advanced Packing Skills, Supervisory/Team Leader Skills, Customer Service, Health & Safety, and Risk Assessment.
- Compliance with established legal tachograph procedures.
- FLT training where applicable.
Knowledge and experience
- Strong customer service skills with experience in delivering a high standard of service.
- Proven experience in leading and supervising teams to ensure efficiency and productivity.
- Good geographical knowledge of the UK and understanding of working time directives.
- Knowledge of O-Licence regulations and legal compliance.
- Experience in office and commercial work, including coaching and training staff.
- Ability to interpret plans/drawings and instruct teams accordingly.
- Demonstrable experience in implementing Health & Safety regulations and conducting risk assessments.
Skills and personal attributes
- High personal and professional standards.
- Strong problem-solving skills and the ability to make sound business decisions independently.
- Excellent driving record and relevant industry experience.
- A clean disciplinary record for the past 12 months.
- Willingness to work away from home and on weekends as required.
- A cooperative and professional attitude with a customer-focused mindset.
- Capable of briefing and debriefing teams and ensuring smooth daily operations.
- Willingness to take on Move Controller responsibilities when necessary.
Why join Pickfords?
This role offers the opportunity to lead a dedicated team, maintain high service standards, and contribute to the success of a market-leading removals company.
Apply now by sending your CV and cover letter to recruitment@centryservices.com. We look forward to hearing from you!