Develop your career at Pickfords as a Branch Manager.
Job title: Branch Manager
Location: Poole, Aylesbury
Pickfords is hiring a Group Manager to lead and manage our team, drive revenue, operate efficiently and deliver an excellent service to our customers. This role is ideal for a results-focused professional with strong managerial and leadership skills.
Your responsibilities
- Manage the branch performance, margins, cost control, forecasting and reporting.
- Lead, support and review branch teams to achieve performance and service KPIs.
- Investigate and resolve customer complaints, claims and service issues effectively.
- Manage staffing requirements, holidays, absence records and training.
- Ensure transport, health and safety and operational requirements are fully maintained.
- Maintain compliance with company policies and accreditations.
What we're looking for:
- Managerial experience: Proven leadership skills with the ability to effectively manage teams and performance.
- Customer focus: A customer-centric approach with a commitment to delivering excellent service.
- Commercial awareness: Strong understanding of the commercial and operational aspects of the business.
- Team motivation: Ability to motivate others and create a positive, can-do working environment.
- Planning and prioritisation: Exceptional organisational skills with the ability to manage competing priorities.
- Commercial awareness: Understanding of financial and operational aspects of the business.
- Communication: Excellent verbal and written communication skills.
- Transport knowledge: Good understanding of transport legislation, fleet management and maintenance controls.
Why join Pickfords?
Join Pickfords as a Branch Manager and take the lead in driving branch performance, developing your team and delivering exceptional service as part of one of the UK’s most established removals and storage companies.
Apply now by sending your CV and a cover letter to: recruitment@centryservices.com. We look forward to hearing from you!